Appliance 2034
1.
Overview
2.
Installation
Firewall Portlist
Requirements
Requirements Hardware
Requirements Virtual
Requirements Cluster
Installation Steps
Initial Setup
Admin Desktop
3.
Configuration
Appliance Settings
Network
HTTPS Virtual Hosts
Notifications
Storages
Cluster
SSL Certificates
E-Mail Transport Settings
4.
Administration
Live Log
Log Files
Metrics
Sessions
Services
Backup and Restore
Updates
License
Users and Groups
Mail Queues
5.
Spamfinder
Description
Spamfinder Settings
Quarantine Queues
Filter Lists
Filter Types
6.
MailDepot
Description
MailDepot Settings
Archive Container
Archive Policies
Categories
Archive Tasks
Audit Sessions
MailDepot Connectors
Compliance Log
Archive Spooler
Archive Spooler
7.
MailSealer
Description
MailSealer Settings
MailSealer Policies
S/MIME
MailSealer Certificates
External certificate sources
Certificate Revocation Lists
Private Certificate Authority
OpenPGP
OpenPGP Keys
REDDCRYPT
Organizations
Accounts
Domains
8.
Diagnose Center
Description
Health Check
Private Certificates
MailDepot Queue
Mail Queues
Heartbeat Link
Cluster Time Difference
Default Gateway
Cluster Sync Status
Node Status
Traceroute
HTTP
Network Time
Fuzzy-Filter
DNS Server
SNMP
LDAP Query
DNS Lookup
SMTP
Network Performance
Ping
Network Interfaces
Tcpdump
Storages
Storage Performance
Memory
Inodes
Disk Space
Process List
Virtual Machine Compatibility
9.
Quick Guides
Migration Guide 2033 to 2034
REDDCRYPT Configuration
Archiving with MS Exchange
MS Exchange 2016
MS Exchange 2019
Microsoft Azure Howto
Microsoft 365 (formerly Office 365) - REDDOXX Connectivity
LDAP with Microsoft 365 (formerly Office 365)
Mailflow with Microsoft 365 (formerly Office 365)
Archiving with Microsoft 365 (formerly Office 365)
CISS Theme Configuration
Backup REDDOXX Archive Container
Archive Container on Worm / Silent Cube
POP3 Configuration
Archiving with Postfix
Archiving with Zimbra
Archiving with Lotus Notes Domino
Appliance Monitoring with Server-Eye
TANSS® - RHD Ralf Huck Datentechnik
Archive Container - Best practice
10.
Release Notes
2034 SP 2 (2.4.87582)
2034 SP 1 (2.4.63730)
2034 (2.4.5005)
2033 (2.3.3022)
2032 SP 2 (2.2.1242)
2032 SP 1 (2.1.1130)
2032 (2.0.625)
11.
Terms and Conditions
GTC REDDOXX GmbH
Support Conditions
EULA
Commissioned Data Processing and TOM
12.
Service description
REDDOXX Appliance
Hot standby Cluster
REDDOXX Maildepot
Toolbox
REDDOXX MailSealer
REDDOXX Software Subscription
REDDOXX Spamfinder
13.
FAQ
General
452 4.3.1 insufficient system resources
admin / sf-admin password lost or forgotten
All mails in the archive are shown as Outgoing mails
Appliance Reset?
Are textbased files in a compressed archive processed by the indexer?
Automatically append a disclaimer to a mail
Best Practice: internal archiving
Can REDDOXX be used with punycode Domains?
Client settings in a POP3 environment
Common Active Directory LDAP bind errors
Connecting LDAP in Lotus Notes Domino 7
Download failed, HTTP-500
Error occurs when sending - ControlMessages ProcessMessages: Parser Error
Exception of type 'LumiSoft.Net.IO.LineSizeExceededExeption' was thrown.
Failover Cluster Replication
Firewall - which ports needs to be opened for the REDDOXX Appliance?
How can I manage public folders and e-mail distribution lists?
How to access the mail archive of a user that is no longer in the Active Directory?
How to change the hardware type of a virtual appliance
How to remove the REDDOXX Toolbar in Outlook
Invalid response from REDDOXX portal
Is a user's AWL valid for other users?
Is the GUI program available for Linux or Mac?
Is the Quarantine Queue also included in a Backup?
Is there a mail size restriction?
Migration to a new hardware or virtual appliance
NFS Share configuration
No PTR-Record / No reverse DNS / Dynamic IP
RMA Processing
Spam mails still received although the CISS Filter is activated
Split Brain
Synchronise the time in virtual machines
The REDDOXX does not react - Connection Timed Out message
Update file: xxxx.tgz not found
UPS connection with REDDOXX
User import
we do not relay for this domain
Windows 2012/2016/2019 with NFS Server Role
XEN-Server Update
connection reset by peer
Received an unexpected EOF or 0 bytes from the transport stream
Virus Scanner Database patterns are older than 7 days
This host does not support the required CPU flag 'avx'
MailDepot
A certain mail cannot be found. The query result is empty.
ContainerConfig not found
Data does not exist
How are mails in the MailDepot stored, compressed, and encrypted?
How can a container be moved to another share.
Mails in user interface are not displayed
Sent mails from POP3 Mailboxes are not shown in the archive.
There is not Action with index (1) stored
Why is the maildepot license not automatically assigned?
Searchcriteria
Search for BCC
Auth Username and password not accepted
POP3 Unknown User Name or Bad Password
Different Number of Container Elements
MailSealer
A certificate is labeled as not trustworthy by the REDDOXX
Are attachments also encrypted?
Delete a Root Certificate
Does REDDOXX work with qualified certificates, or with smartcard decryption?
Verification failed with error #2002
Unknown CA
When using a digital signature, does it only sign the e-mail or will attachments (ex. a bill) also be signed?
Outlook Addin
The Login button is not active
Incompatibility with Swyx Voicemail Player
Wizard ended prematurely
Could not load file or assembly "office...
Outlook Addin cannot be activated
Spamfinder
Accessing the Spam Queue takes too long
An E-mail is repeatedly listed in the CISS queue after being delivered
CISS Filter in a POP3 setting
Connection Error: 421 Service not Available, connection refused
Delete a CISS Theme
How does BATV work?
Issues with virus/trojan in mail
Picture ".." in theme ".." has no hotspots defined
Realtime Blacklist Filter Recommendation
Some messages in the Outgoing Messages queue are not deliverable
Spam mails from another user in my message queue
VirusScanner Error while updating virus patterns! rc=58
We still receive spam, how can we optimize the Spamfinder?
What is the meaning of: Max. Challenges per Sender?
Which RBL Filter blocks the IP-Address?
Which rules are valid for the White- and Blacklist Filters? What are the Filter criteria?
Whitelist override entries do not remain set
Clear History
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Chapter 13
Overview
Following documents provide various frequently asked questions and corresponding answers.